Compatibility

Compatibility Chart

Check compatibility

Windplanner is an advanced software application that lives on both the web and on your computer and mobile devices. There are hundreds of hardware- and browser combinations, and some of them are known to be incompatible. The web is a constantly evolving ecosystem, updates on any of its parts may increase or limit functionality. Windplanner is updated twice a week with new features and bug fixes. Please observe the simplified compatibility chart below if you experience reduced performance.

Does your organization not allow a supported browser, or are you on a (slow) thin client? Bring Your Own Device! Windplanner works on tablets (full editing) and even smartphones (viewing).

GPU* Nvidia

  • Chrome | Fully supported
  • Firefox | Fully supported
  • Microsoft Edge | Fully supported
  • IE 11.5 | Works partially, issues can be experienced
  • Safari ** | Works partially, issues can be experienced
  • Older IE | Not supported

GPU* Intel

  • Chrome | Fully supported
  • Firefox | Fully supported
  • Microsoft Edge | Fully supported
  • IE 11.5 | Works partially, issues can be experienced
  • Safari ** | Works partially, issues can be experienced
  • Older IE | Not supported

GPU* AMD

  • Chrome | Fully supported
  • Firefox | Fully supported
  • Microsoft Edge | Fully supported
  • IE 11.5 | Works partially, issues can be experienced
  • Safari ** | Works partially, issues can be experienced
  • Older IE | Not supported

If you experience issues in fully supported browsers, please make sure you have updated it to the latest version.

Laptops

Windplanner can run smoothly on any modern laptop. However, please check the following if you experience issues:

  • Make sure your laptop is not in power saving mode.
  • If your laptop has an integrated graphics card (Nvidia or AMD), it is probably disabled for use in web browsers to save power. To enable the GPU, please see the 3D section of our FAQ.

 

GPU* Nvidia

  • Safari - Works, but SkyDetect or ManualMask might fail
  • Chrome - Works, but SkyDetect or ManualMask might fail
  • Firefox - Works, but SkyDetect or ManualMask might fail

GPU* Intel

  • Safari - Works, but SkyDetect or ManualMask might fail
  • Chrome - Works, but with reduced performance and/or artefacts
  • Firefox - Works, but SkyDetect or ManualMask might fail

GPU* AMD

  • Safari - Works, but SkyDetect or ManualMask might fail
  • Chrome - Works, but SkyDetect or ManualMask might fail
  • Firefox - Works, but SkyDetect or ManualMask might fail

Chrome may have issues with Apple devices with certain Intel graphics. Firefox could be a better fit. Overall, Apple devices exhibit more compatibility issues. Windplanner in general will work, but advanced hardware functions like SkyDetect and ManualMask often fail. We are working on these issues, but we recommend the use of Windows PC’s.

Android Phones

  • VR
  • Notes: Most modern Android devices work well for VR, but Google Nexus and other Daydream devices are recommended for optimal VR experience.

IPad / IPad Pro

  • Full application
  • Notes: The latest iPads are fast enough to run the complete Windplanner application (we are fixing some issues, full support is coming soon).

iPhone

  • VR (limited)
  • Notes: iPhones 7 and up are fast enough for VR, but issues can be experienced. We therefore recommend Android.

*  GPU refers to Graphics Processor, the 3D chip responsible for Windplanner performance. See “Unmasked Renderer” here: http://webglreport.com

**  Spherical Panoramas are flipped, an upcoming update will fix this.